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ORA · LAST UPDATED SEPTEMBER 29, 2026

Delete your Ora account

You are in control of your account and the content associated with it.

Delete from Ora

Open Ora → Space → Settings → Delete account. Review the explanation before continuing. Deletion is permanent. If you want to stop subscription billing, cancel separately through Apple first.

Confirm deletion in the app

While signed in, open Delete Account, read the permanent deletion and subscription warning, choose Continue to confirmation, re-enter your password or verify a delete-account email code, then choose Permanently Delete Account. No email request or external deletion website is required.

What is deleted

The account profile, sign-in sessions, linked verified contacts, Rara memories and cloud-synced account content are deleted. Current-device account content is cleared. Other offline devices can still retain local copies; guest data is separate from account data.

What may remain

Limited subscription transaction records, without the deleted account identifier or account token, are retained to prevent transaction reassignment and handle subscription or payment disputes. Security and verification records can remain subject to their expiry and cleanup mechanisms. Limited internal account-provisioning markers and provider logs or backups may remain. Data already sent to an AI provider cannot be recalled by switching off sharing or deleting the account. See the Privacy Policy for details.

Apple subscriptions are separate

Deleting an Ora account does not automatically cancel or refund an Apple subscription. Open iPhone Settings → your name → Subscriptions → Ora to manage cancellation. Apple handles billing, renewal and refund requests.

Cannot access the account?

Email yaoyaohuayuan.us@gmail.com with the subject “Ora account deletion”. Describe the sign-in method and the issue. We will help verify ownership before acting. Never email your password, one-time code or recovery code.

Questions? yaoyaohuayuan.us@gmail.com

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